Shipping Information
Processing Time:
- All orders are processed within 1-3 business days. You’ll receive a confirmation email with tracking details once your order has shipped.
Shipping Rates:
- We offer a variety of shipping options at checkout, and rates are calculated based on your location and order size.
Estimated Delivery Times:
- Domestic Orders: 3-7 business days
Local Pickup:
- If you’re nearby, we also offer local pickup. Just select the "Local Pickup" option at checkout, and we’ll contact you to arrange a convenient time.
Please Note:
- Delivery times are estimates and may be affected by factors outside of our control, such as weather, holidays, or carrier delays.
Payment Information
Accepted Payment Methods:
- We accept a variety of payment methods to make your checkout experience easy and secure, including:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay (for mobile users)
- Google Pay (for mobile users)
Secure Payment Processing:
- All payments are processed securely, and we do not store or have access to your credit card information. Our payment providers comply with PCI-DSS standards to ensure your data is safe.
Sales Tax:
- Sales tax may be applied to your order, depending on your shipping location.
If you have any questions about your order, shipping, or payment, please don’t hesitate to contact us at coalcrackercandles@gmail.com. We’re here to help!
